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About Our Practitioners

Jacqueline Covatta, LPC, BCBS

Jacqueline Covatta, LPC, BCBS

Jackie Covatta, LPC, brings more than 20 years of experience to her compassionate, individualized approach to therapy. Specializing in trauma-informed care, Jackie integrates EMDR, CBT, mindfulness, EFT, and somatic approaches to help clients navigate trauma, anxiety, depression, relationships, and emotional challenges. She creates a safe, gender-affirming space where clients can explore their experiences, develop insight and resilience, and move toward meaningful change at their own pace.
Nicole Gross, M.S., LPC

Nicole Gross, M.S., LPC

Nicole Gross, M.S., LPC, specializes in working with neurodivergent adults and members of the LGBTQIA+ community. Her warm, affirming, and collaborative approach integrates CBT and person-centered techniques to help clients navigate anxiety, self-doubt, relationships, and life's challenges. Nicole creates a judgment-free space where clients can better understand themselves, build on their strengths, and develop greater confidence, clarity, and self-acceptance.

Our Story

Illumination Counseling Services was born from a shared belief: everyone deserves to feel seen, understood, and supported.

Founded in 2019 in Malvern, Pennsylvania, by Licensed Professional Counselors Nicole Gross and Jacqueline Covatta, Illumination Counseling Services began with a passion for helping people navigate life’s challenges while recognizing the unique experiences that shape each individual.

Nicole and Jacqueline saw a need for a different kind of therapeutic experience—one that goes beyond a one-size-fits-all approach and provides individualized, compassionate, and affirming care. Their vision was to create a practice where clients could feel comfortable bringing their authentic selves to therapy, particularly neurodivergent individuals and members of the LGBTQIA+ community.

At Illumination, we believe therapy is not about changing who you are. It is about gaining a deeper understanding of yourself, recognizing your strengths, working through what may be holding you back, and discovering the tools you need to move forward.

Trauma-focused treatment is at the heart of Jacqueline’s practice, where she helps clients explore the impact of difficult experiences in a safe, supportive, and compassionate environment. Nicole brings a similarly individualized approach to her work, incorporating cognitive behavioral and person-centered techniques to help clients understand their thoughts, emotions, and behaviors while creating meaningful change.

Today, Illumination Counseling Services continues to be guided by the same vision that inspired its beginnings: to provide a safe place where people can heal, grow, and discover their own path toward greater confidence, connection, and peace.

We believe that when you feel truly seen and understood, meaningful change becomes possible.

Reach out to us today!

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